Job Description – Senior Executive – Tolling Operations

Job Title:

Senior Executive – Tolling Operations

Department:

Supply Chain / Tolling

Location:

Gurgaon

Reporting To:

Head / Manager  – Tolling

Employment Type:

Full-Time

Job Purpose:

To manage and oversee tolling operations across multiple third-party manufacturing units, ensuring smooth production, adherence to quality and process standards, timely dispatches, cost efficiency, and alignment with company goals.

Key Responsibilities:

1. Tolling Operations Management

• Coordinate and monitor daily operations at tolling units to ensure timely and efficient production of paints and coatings.
• Ensure strict adherence to batch production schedules and dispatch timelines.
• Liaise with tolling partners for raw material planning, production updates, and resolving bottlenecks.

2. Quality Assurance & Compliance

• Ensure tollers follow standard manufacturing processes (SOPs, BMRs, etc.).
• Conduct periodic audits and inspections to maintain quality and compliance with ISO, environment, and safety norms.
• Collaborate with Quality Control and CTS (Customer Technical Services) for complaint resolution and process improvements.

3. Inventory & Material Management

• Coordinate with SCM for timely availability of RM/PM at tolling sites.
• Track material consumption, yield norms, and highlight deviations or abnormal usages.
• Manage stock levels at tolling units, including reconciliation of raw material and finished goods.

4. Cost Monitoring & Optimization

• Monitor tolling costs and identify opportunities for cost reduction without compromising quality.
• Ensure claims, debit notes, and rejections are managed as per agreements.

5. Documentation & MIS

• Maintain and submit periodic reports on production, consumption, quality, and efficiency.
• Ensure timely documentation of BMRs, process records, wastage, and daily reports.
• Generate analytical insights and exception reports for management review.

6. Cross-functional Coordination

• Interface with R&D, Procurement, Planning, Sales, and Logistics for seamless tolling operations.
• Act as the primary point of contact for escalations related to tolling output or service failures.

Key Skills Required:

• Strong knowledge of paint manufacturing processes
• Analytical and problem-solving abilities
• Good negotiation and communication skills
• Working knowledge of SAP / ERP systems
• Familiarity with ISO, EHS standards, and tolling agreements
• Proficient in MS Excel and report generation

Qualification & Experience:

B.Tech / B.Sc / Diploma – Chemistry / Paint Technology / Chemical Engineering

3–6 years of experience in Toll Manufacturing / Contract Manufacturing in Paint or Chemical Industry

Preferred Attributes:

• Experience in handling multiple tolling partners
• Ability to work under pressure and multitask
• Willingness to travel frequently to tolling sites